Most companies today have software applications assisting them in their business process, but may not have dedicated software managers. EC’s Enterprise Application Management (EAM) offerings enable Small and Medium Scale Enterprises to carry out their core business functions with minimum application maintenance involvement. EAM has three options: Application Enhancement and Development, Application Maintenance and Support and finally Quality Assurance and Testing Services. To be successful in the market and satisfy the ever-changing market needs, a software company’s applications must constantly evolve. A Eurocenter partnership allows customers to respond to these demands quickly without making a compromise in their day to day business operations.
Our vast and diverse experience in application development and reengineering for ISVs has enabled us to adopt strategies to manage applications efficiently. Our product management capabilities increase the lifetime of the software product and has proven to result in long and productive business relationships with our clients. Some of the service offerings in this area are Functional Enhancements, Technological Enhancements and Process Enhancements, Software Patches and Feasibility Studies.
Eurocenter has assisted clients in managing their existing applications by providing all levels of support and enhancement, from correcting application errors, through to preventative maintenance. Eurocenter’s maintenance and support activities include Defect Fixing, System Monitoring, Technological and Business Process Workarounds and Stabilizing Applications.
Integrating quality assurance into the software development lifecycle is critical to ensuring a successful product development process. Quality plays an integral part in the projects handled at Eurocenter, as proven by our ISO 9001-2008 and CMMI Level 3 certifications. We use a centralized system to monitor and control various quality aspects of a project in real time. Measurements such as Effort & Schedule Variances, Root Cause Analysis of Bugs, Defect Removal Efficiencies and Bugs per Hour, Developer, Iteration, Phase or Project, are monitored frequently. Eurocenter can also perform high-end dedicated testing services.
EAM Service Offerings
What customers are saying...
Outsourcing developement and maintenance to Eurocenter has added value for our company in many ways; the level of professionalism makes Eurocenter more a partner than a vendor for us.
- Christian Willoch, CIO, Xtra AS
Applications developed by Eurocenter has improved the complete lifecycle of our products.
